How to Fix ‘Unable to Connect to Playstation Network’?

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If you’re a gamer, then you know the importance of staying connected to the Playstation Network. Whether you’re trying to play online multiplayer games, download new content, or access the Playstation Store, the Playstation Network is essential. However, sometimes things don’t go as planned, and you may find yourself unable to connect to the Playstation Network. Don’t worry, in this article, we’ll guide you step-by-step on how to troubleshoot and fix this problem, so you can get back to gaming in no time. From restarting your Playstation to checking the status of the Playstation Network, we’ve got you covered. So, whether you’re a seasoned pro or a newbie, this guide will help you get back online and back in the game.

How to Fix Unable to Connect to Playstation Network?

There are several potential solutions to the “Unable to Connect to Playstation Network” error message. These include:

  1. Restarting the Playstation: Turn off the Playstation and unplug it from the power source for a few minutes, then plug it back in and turn it on.
  2. Checking the internet connection: Make sure that the internet connection is working and that the Playstation is connected to the internet.
  3. Checking the status of the Playstation Network: Check the official Playstation Network service status website to see if there are any known issues that may be causing the connection problem.
  4. Updating the Playstation: Make sure that the Playstation is running the latest system software update.
  5. Changing the DNS settings: Change the DNS settings on the Playstation to a public DNS server like Google’s ( or
  6. Disable UPnP: Go to Settings > Network Settings > Media Server Connection, and then uncheck the box for Enable UPnP.
  7. Rebuild the database: Go to Safe Mode, select option 5, and then follow the prompts to rebuild the database.
  8. Contact Playstation Support: If the issue persists, contact Playstation support for further assistance.

It’s important to try each step one by one and see which one fix your problem.

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